Last updated: 12 July 2026
This policy explains how Network Frequency, LLC (“Network Frequency”, “we”, “us”) handles personal information collected through workfreq.com and its inquiry forms. It is written to be read, not to be survived.
1. Who we are
Data Controller: Network Frequency, LLC
1526 Dekalb Avenue NE, Suite 29, Atlanta, GA 30307, USA
Email: info@netfreqtv.com
2. What we collect, and why
We collect only what you choose to send us through an inquiry form. We do not run advertising trackers, we do not sell data, and we do not build profiles.
| What | Why | Legal basis (GDPR) |
|---|---|---|
| Name, email, phone, company | To reply to your inquiry and quote the work | Legitimate interest / steps prior to a contract |
| Project details, timeline, budget | To scope the project and respond accurately | Steps prior to a contract |
| Files you upload (briefs, decks, RFPs) | To understand the requirement | Steps prior to a contract |
| A hashed form of your IP address | Anti-spam and rate limiting only. We do not store your raw IP. | Legitimate interest (security) |
What we do NOT do
- We do not set advertising or analytics cookies on this site. This site sets no cookies at all on first visit — which is why you are not being nagged by a consent banner.
- We do not sell or share personal information with third parties for money or for cross-context behavioural advertising. Under the CCPA/CPRA, we do not “sell” or “share” your data.
- We do not use your inquiry or your uploaded files to train AI models.
3. Where it goes
Form submissions are stored in our database (Supabase, hosted in the United States) and reviewed by our team in an internal, access-controlled portal. Only Network Frequency staff who need to respond to your inquiry can see it.
Our processors: Supabase (database and file storage), Amazon Web Services (hosting/CDN). Both are bound by contract to process data only on our instructions.
4. How long we keep it
- Inquiries that become projects: retained for the life of the engagement plus 7 years, as required for tax and contractual records.
- Inquiries that do not convert: retained for up to 24 months, then deleted.
- Uploaded files: deleted on request at any time, and otherwise on the schedule above.
5. Your rights
Wherever you live, you can ask us to do the following, and we will do it — you do not need to invoke a specific statute:
- See what we hold about you.
- Correct anything that is wrong.
- Delete it (“right to erasure” / “right to delete”).
- Get a copy in a portable format.
- Object to our processing, or ask us to restrict it.
- Withdraw consent where consent was the basis.
Email info@netfreqtv.com and we will respond within 30 days. We will not charge you, and we will not discriminate against you for asking.
If you are in the EU/UK and think we have handled this badly, you may complain to your national supervisory authority. We would rather you told us first.
6. Security
Traffic is encrypted in transit (TLS, HSTS enforced). The public site sets a strict Content Security Policy. The internal portal where inquiries are reviewed is access-controlled and requires multi-factor authentication. Submissions are validated and rate-limited server-side.
To report a security issue, see our security.txt or email info@netfreqtv.com.
7. Children
This is a business-to-business site. It is not directed at children under 16, and we do not knowingly collect their information. If you believe a child has sent us information, email us and we will delete it.
8. Changes
If we change this policy materially, we will update the date above. The current version always lives at workfreq.com/privacy.html.
9. Contact
Network Frequency, LLC — 1526 Dekalb Avenue NE, Suite 29, Atlanta, GA 30307
info@netfreqtv.com